{"id":7780,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T12:22:53","guid":{"rendered":"https:\/\/www.hommkesa.net\/faqs\/"},"modified":"2024-10-10T17:14:35","modified_gmt":"2024-10-10T10:14:35","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.hommkesa.net\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n\t<script type=\"text\/javascript\">\n  jQuery( document ).ready(function() {\n    function initialize() {\n        var styles = {\n            'flatsome':  [{\n            \"featureType\": \"administrative\",\n            \"stylers\": [\n              { \"visibility\": \"on\" }\n            ]\n          },\n          {\n            \"featureType\": \"road\",\n            \"stylers\": [\n              { \"visibility\": \"on\" },\n              { \"hue\": \"\" }\n            ]\n          },\n          {\n            \"stylers\": [\n\t\t\t  { \"visibility\": \"on\" },\n\t\t\t  { \"hue\": \"\" },\n\t\t\t  { \"saturation\": -30 }\n            ]\n   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= new google.maps.StyledMapType(styles['flatsome'], {name: 'flatsome'});\n        map.mapTypes.set('flatsome', styledMapType);\n\n        var marker = new google.maps.Marker({\n            position: myLatlng,\n            map: map,\n            title:\"\"\n        });\n    }\n\n    \/\/ Required to proceed\n    if (!(typeof google === 'object' && typeof google.maps === 'object')) {\n      return\n    }\n\n    initialize()\n    google.maps.event.addDomListener(window, 'resize', initialize);\n    });\n    <\/script>\n\n    <div class=\"google-map relative mb hidden\" id=\"map-7596093\">\n        <div class=\"map-height\" id=\"map-7596093-inner\"><\/div>\n        <div id=\"map_overlay_top\"><\/div>\n        <div id=\"map_overlay_bottom\"><\/div>\n                  <div class=\"map_inner map-inner last-reset absolute x95 md-x95 lg-x95 y95 md-y95 lg-y95\">\n              \n<h3>Sesam Street 323b, 4010, Norway<\/h3>\n<p>We&#8217;re open Monday \u2013 Friday, 8 am \u2013 7:30 pm EST. <\/p>\n         <\/div>\n       \n       \n<style>\n#map-7596093 .map-inner {\n  background-color: #fff;\n  max-width: 30%;\n}\n#map-7596093 .map-height {\n  height: 400px;\n}\n<\/style>\n    <\/div>\n\n\t\n\n  <div class=\"banner has-hover\" id=\"banner-1745322550\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"2048\" height=\"779\" src=\"https:\/\/www.hommkesa.net\/wp-content\/uploads\/2022\/08\/Hommkesa-Banner1.jpg\" class=\"bg attachment-original size-original\" alt=\"Hommkesa Banner\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1745322550 {\n  padding-top: 200px;\n}\n@media (min-width:550px) {\n  #banner-1745322550 {\n    padding-top: 400px;\n  }\n}\n@media (min-width:850px) {\n  #banner-1745322550 {\n    padding-top: 600px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-1830849857\">\n\n\t<div id=\"col-318723533\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Frequently asked questions<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-3906263624\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3906263624-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-is-the-shipping-cost?\" aria-expanded=\"false\" aria-controls=\"accordion-3906263624-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much is the shipping cost?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3906263624-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3906263624-label\">\n\t\t\t\n<p>All products of Homket, we have free shipping service throughout Thailand.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-286765402\" class=\"accordion-item\">\n\t\t<a id=\"accordion-286765402-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-channels-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-286765402-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment channels are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-286765402-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-286765402-label\">\n\t\t\t\n<blockquote>\n<p><strong>Bank Payment<\/strong><\/p>\n<\/blockquote>\n<p>Our bank account information<\/p>\n<ul class=\"wc-bacs-bank-details order_details bacs_details\">\n<li class=\"bank_name\">Bank: <strong>Kasikorn Thai<\/strong><\/li>\n<li class=\"account_number\">Account number: <strong>064-3-55319-8<\/strong><\/li>\n<li class=\"account_name\">Account Name: Four Ever Care Products Co., Ltd. <\/li>\n<\/ul>\n<ol>\n<li>You can choose to pay via direct bank transfer.<\/li>\n<li>The system will take you to the payment confirmation page. Fill in the payment details and attach proof of payment (slip) completely.<\/li>\n<li>Press the \u201cSubmit\u201d button to complete the transaction.<\/li>\n<\/ol>\n<blockquote>\n<p><strong>Cash on delivery<\/strong><\/p>\n<\/blockquote>\n<ol>\n<li>You can fill in the shipping details and select <strong>Cash on delivery<\/strong> on the order confirmation page.<\/li>\n<li>Press the \u201c <strong>PLACE ORDER<\/strong> \u201d button to complete the cash on delivery transaction.<\/li>\n<li>The company will deliver your products within <strong>1-3<\/strong> days. An officer will contact you to arrange a date and time for delivery.<\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2187667754\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2187667754-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-return-products-and-warranty-conditions?\" aria-expanded=\"false\" aria-controls=\"accordion-2187667754-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How to return products and warranty conditions?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2187667754-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2187667754-label\">\n\t\t\t\n<p><strong style=\"color: #333333; font-size: 14.4px;\">You can return the product to:<\/strong><\/p>\n<div>\n<p>Fourever Care Products Co., Ltd.<br \/> No. 15, Soi IC D 12, Khlong Sam Prawet Subdistrict, Lat Krabang District, Bangkok 10520<\/p>\n<p>Call: 099-656-9196<\/p>\n<h5><strong>Refund and Warranty Terms<\/strong><\/h5>\n<ol>1. In case of requesting to cancel\/change the product due to receiving the wrong type of product from the order, the product condition is complete as sold in all respects, including the box and equipment, there must be no signs of damage. In the case of returning the product, the company is happy to refund the full amount.<\/ol>\n<ol>2. In case you wish to cancel due to an allergic reaction to certain herbal extracts, please attach evidence, such as photos, to confirm and send the product to the company. The company will be happy to refund the full amount.<\/ol>\n<h5><strong>Contact directly at<\/strong><\/h5>\n<ul>Call: 099-656-9196<\/ul>\n<h6><span style=\"font-size: 75%; color: #d83131;\"><strong>*The company reserves the right to process refunds within 14 business days after receiving a complete return request.<\/strong><\/span><\/h6>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3988285531\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3988285531-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-safe-is-shopping-online?-is-my-information-protected?-\" aria-expanded=\"false\" aria-controls=\"accordion-3988285531-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How safe is shopping online? Is my information protected? <\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3988285531-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3988285531-label\">\n\t\t\t\n<p><span>Your information is handled confidentially and encrypted using SSL (Secure-Socket-Layer) secure server software.<\/span> <span>The encrypted information of your order, name, address, credit card or bank details cannot be read by third parties.<\/span> <span>Credit card payments are confirmed via a 3D security procedure.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-397874410\" class=\"accordion-item\">\n\t\t<a id=\"accordion-397874410-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-happens-after-ordering?\" aria-expanded=\"false\" aria-controls=\"accordion-397874410-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What happens after ordering?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-397874410-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-397874410-label\">\n\t\t\t\n<p><span>After ordering <strong><span style=\"color: #d83131;\">, you will receive an order confirmation via email immediately.<\/span><\/strong><\/span> <span>After the admin has verified the proof of payment, the package will be shipped from our warehouse on the next business day.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":7395,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-7780","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/pages\/7780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/comments?post=7780"}],"version-history":[{"count":0,"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/pages\/7780\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/media\/7395"}],"wp:attachment":[{"href":"https:\/\/www.hommkesa.net\/en\/wp-json\/wp\/v2\/media?parent=7780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}